The JBG SMITH Corporate Office

  • Property Transition Manager

    US-MD-Chevy Chase
  • Overview

    The Transition Manager is responsible for providing management coverage at different locations across the JBG SMITH portfolio when management staffs have vacancies, or when management staff personnel are out for extended periods of time, such as maternity leave. This position moves between different locations, at times providing partial coverage for multiple locations.  Flexibility is available for the work hours based on the location of the assignment and where the Transition Manager lives.  


    In addition, when no vacancies exist that require coverage, the Transition Manager will assist with new development projects and the start-up of the management offices and operations at those facilities.  The Transition Manager will also work with senior management on special projects when not working on property coverage and new developments. 


    The primary responsibilities when providing property coverage will be tenant relations, lease administration, accounts receivable, physical inspections, invoice management/processing and contract administration. 


    The Transition Manager’s specific responsibilities and duties with vary based on the role and assignment. General responsibilities when providing property coverage are listed below: 

    • Maintain excellent tenant relations. Meet with tenant contacts to ensure expectations are met and issues are addressed in a timely manner.
    • Prepare the monthly management report including variance report.
    • Become familiar with the tenant leases and lease clauses as necessary. Maintain tickler system of key expiration/notification dates in lease files, perform monthly rent update, and complete all miscellaneous tenant billing.
    • Process purchasing paperwork, including purchase orders, contracts and first addendum, check approval, and review of invoices prior to payment approval.
    • Oversee collection activity for assigned properties. Follow up with tenant on payments and work with attorney on collection activities when required.  Complete internal log notes on all AR activity.
    • Oversee service contractor performance.
    • Bid, evaluate, supervise and oversee small construction projects and capital projects as necessary.
    • Arrange for alternations to, or maintenance, upkeep, or reconditioning of property as specified in management services or lessee’s agreement and employ or contract for services of security, maintenance, and grounds keeping personnel and onsite management personnel, if required.
    • Coordinate tenant move ins or move outs, including: meeting with moving contractors to review rules and regulations, securing proper insurance certificates, advising tenant of restrictions and ensuring in all ways possible that the moving procedure is trouble free.
    • Perform property inspections of various types.
    • Responsible for efficient and regular communication to the appropriate Regional Manager regarding significant property and tenant activities.
    • Maintain accurate lease files, property files and vendor files on site.
    • Supervise and mentor the assigned staff.
    • Other duties as assigned.

    Supervisory Responsibilities/Experience:     

    • Strong Management/Supervisory experience preferred.
    • Open communicator.   Coach/Teacher.  Good listener.  Empathetic.
    • Recognizes and appreciates direct reports’ efforts and contributions, as well as provides timely constructive feedback.
    • Good corporate champion who fosters teamwork.
    • Provides clear, concise guidance and instructions.




    BA/BS degree required plus five years progressive experience in commercial property management or seven years equivalent experience desired.


    Certificates, Licenses, Registrations:


    Certified Property Manager or Real Property Administrator designation or candidacy preferred.


    Technical Experience:


    Advanced computer skills including strong working knowledge of Excel and Word with some familiarity with accounting software packages (Yardi) preferred.  Ability to learn and effectively use internal software packages.


    Other Skills/Requirements: 

    • Ability to work with minimal supervision in highly visible position and to supervise and direct efforts of direct reports.
    • Ability to regularly and customarily exercise discretion and independent judgment.
    • Knowledge of building mechanical systems and construction management preferred
    • Ability to prepare accurate and detailed monthly financial reports.
    • Strong analytical skills and effective problem solving skills coupled with the ability to work independently and effectively manage concurrent tasks.
    • Demonstrated effective verbal and written communication skills. 

    Other Important Attributes: 

    • Composed demeanor, professional and poised appearance, positive attitude and customer-oriented, flexible approach are priorities for this position.
    • Must possess positive interpersonal skills and be able to communicate well and in a positive, flexible manner to customers, employees, visitors, and vendors at all times.
    • Must be an independent worker who exercises good judgment, uses discretion, and keeps the process moving forward, all with minimal supervision.
    • Should be self-directed and motivated, organized, and demonstrate quick turnaround, follow through and follow up.
    • Must be reliable, dependable with excellent attendance, flexible and versatile.
    • The ability to work well under pressure

    Physical Requirements:


    The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent the Company may do so without undue hardship.


    While performing the duties of this job, the employee is frequently required to sit and use hands to handle office equipment, paper reports, etc.  The employee is frequently required to stand and walk and is occasionally required to reach with hands and arms.  May occasionally be required to lift up to 10 pounds a distance of 30 feet as needed.  Must be able to move freely throughout the property, including moving up and down stairs.  Must be able to sit for up to 50% of the work day.


    Property/site inspections may require any of the physical requirements indicated above.


    Work Environment:


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent the Company may do so without undue hardship.


    While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions, work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outdoor weather conditions.  The noise level in the work environment is usually moderate.


    Property inspections and general administration of responsibilities are affected by the environmental conditions indicated above.


    JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed