The JBG SMITH Corporate Office

Real Estate Manager at Crystal Parks - 2345 Crystal Drive, Arlington, VA



The Real Estate Manager is responsible for the overall financial and operational management of assigned properties. Responsibilities include, but are not limited to, budgeting and reforecasting, tenant relations, lease administration and accounts receivable, physical inspections, invoice management/processing and contract administration. The Real Estate Manager is responsible for complying with the operational policies and procedures established by JBG Smith.


The Real Estate Manager’s specific responsibilities and duties under the direction of the Senior Real Estate Manager, Portfolio Real Estate Manager, Regional Manager or Senior Regional Manager include, but are not limited to the following:

  • Maintain excellent tenant relations. Regularly meet with tenant contacts to ensure expectations are met and issues are addressed in a timely manner.
  • Prepares the annual budget, monthly reforecast, monthly accruals, and draft the monthly report including variance reporting.
  • Demonstrate a strong knowledge and understanding of the various tenant leases and lease clauses. Maintain tickler system of key expiration/notification dates in lease files, perform monthly rent update, review and approve annual reconciliations, and complete all miscellaneous tenant billing.
  • Supervise and mentor the assigned staff.
  • Process purchasing paperwork, including purchase orders, contracts and first addendum, check approval, and review of invoices prior to payment approval.
  • Oversee collection activity for assigned properties. Follow up with tenant on payments and work with attorney on collection activities when required. Complete internal log notes on all AR activity.
  • Oversee service contractor performance, including preparation of requests for proposal and contract specifications, analysis of pricing, transition issues and adherence to specifications.
  • Bid, evaluate, supervise and oversee assigned construction projects, TI work and capital projects as necessary.
  • Coordinate tenant move ins or move outs, including: meeting with moving contractors to review rules and regulations, securing proper insurance certificates, advising tenant of restrictions and ensuring in all ways possible that the moving procedure is trouble free.
  • Maintain accurate lease files, property files and vendor files on site.
  • Conduct and document property inspections of various types using the electronic work ticket system.
  • Be well versed with company emergency policies and procedures.
  • Review new lease documents and confirm lease abstract accuracy.
  • Responsible for efficient and regular communication to supervisor regarding significant property and tenant activities
  • Other duties as assigned.

Supervisory Responsibilities/Experience:

  • Strong management/supervisory experience required.
  • Open communicator. Patient. Coach/Teacher. Good listener. Empathetic.
  • Recognizes and appreciates direct reports’ efforts and contributions, as well as provides timely constructive feedback.
  • Good corporate champion who fosters teamwork and professional growth.



  • BA/BS degree preferred plus a minimum of five years progressive experience in commercial real estate management desired.
  • Certificates, Licenses, Registrations:
  • Certified Property Manager or Real Property Administrator designation or candidacy preferred.

Technical Experience:

  • Advanced computer skills including strong working knowledge of Excel and Word with some familiarity with accounting software packages (Timberline, Yardi, P2P, etc.) preferred. Ability to learn and effectively use internal software packages such as Propidex, etc.
  • Other Skills/Requirements:
  • Strong accounting skills for complex property oversight with neighboring condominium.
  • Ability to work with minimal supervision and to supervise and direct efforts of subordinates.
  • Ability to regularly and customarily exercise discretion and independent judgment.
  • Strong knowledge of building mechanical systems and construction management preferred.
  • Ability to prepare detailed monthly financial reports.
  • Ability to manage multiple projects simultaneously.
  • Strong analytical skills and effective problem solving skills coupled with the ability to work independently and effectively manage concurrent tasks.
  • Demonstrated effective verbal and written communication skills.

Other Important Attributes:

  • Composed demeanor, professional appearance, positive attitude and customer-oriented approach are priorities for this position.
  • Exercises good judgment and uses discretion.
  • Ability to keep processes moving forward and take initiative as appropriate.
  • Must be reliable, dependable with excellent attendance, flexible and versatile.
  • Must be confident and capable when communicating with customers inside and outside the company.
  • The ability to work well under pressure.

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent the Company may do so without undue hardship.

While performing the duties of this job, the employee is frequently required to sit and use hands to handle office equipment, paper reports, etc. The employee is frequently required to stand and walk and is occasionally required to reach with hands and arms. May occasionally be required to lift up to 10 pounds a distance of 30 feet as needed. Must be able to move freely throughout the property, including moving up and down stairs. Must be able to sit for up to 50% of the work day.

Property/site inspections may require any of the physical requirements indicated above.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to the extent the Company may do so without undue hardship.


While performing the duties of this job, the employee is occasionally exposed to wet or humid condition, work near moving mechanical parts, work in high, precarious place, fumes or airborne particles, toxic or caustic chemicals, and outdoor weather conditions. The noise level in the work environment is usually moderate.

Property inspections and general administration of responsibilities are affected by the environmental conditions indicated above.


JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.


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