The JBG SMITH Corporate Office

Assistant Operator for Real Estate Network Operations Center (NOC)



Tenant Service Center (TSC) Description

JBG SMITH is accepting applications for a position in our Tenant Service Center (TSC), which sits at the heart of our engineering operations. The TSC is a world class command and control center where 80+ of JBG SMITH’s buildings are managed and controlled from a central location, including the control of all set points, schedules, and alarms. In addition, the TSC supports our onsite engineering teams and serve as a resource for troubleshooting, optimization, and a host of other engineering and facility management activities.

About the Job

We are recruiting an Assistant Operator to support our team. This role will gain diverse experience working alongside members of the TSC team on wide range of activities, including building operations, programing, and monitoring, as well as various administrative support functions.

It is beneficial for the candidate to have experience using building automation systems, but is not required because on-the-job training is provided.  The candidate should be very comfortable learning new software and navigating in a networked computer environment. While experience is considered for the role, more important than experience is a drive to learn, a passion for building HVAC operations, and a fluency in computer systems.

Strong communication and phone etiquette skills are important criteria and candidates must be reliable and dependable with excellent attendance and have schedule flexibility.


  • At least one (1) years of work experience working in a large office, multifamily, medical or hotel HVAC systems.
  • Basic familiarity with different types of HVAC systems and equipment.
  • Commitment to professional growth as a building operating engineer.
  • Industry and trade licenses/certifications are considered, but are not required.
  • Military experience working in mission control rooms, propulsion plants, or other mission-critical systems (such as an Officer of the Watch and related fields supervising equipment performance)
  • Work in a power plant, NOC, or other large mission-critical mechanical system monitoring equipment, managing alarm responses, and checking equipment or device performance
  • Work as a controls engineer or controls technician for building automation systems (BAS) / energy management systems (EMS)
  • Working in a 24/7/365 operations center is a plus

JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed